Terms of service
OVERVIEW
This website is operated by EcoTrend. Throughout the site, the terms “we,” “us,” and “our” refer to EcoTrend. By accessing or using this website and our services, you agree to be bound by the following Terms of Service ("Terms"), including any additional terms, conditions, and policies referenced here or accessible via hyperlink.
These Terms apply to all site users, including browsers, vendors, customers, merchants, and content contributors. If you do not agree to these Terms, you may not use our website or services.
We may update these Terms at any time. It’s your responsibility to check this page periodically for changes. Continued use of our website after changes are posted constitutes your acceptance of the updated Terms.
Our store is hosted by Shopify Inc., which provides us with the e-commerce platform to sell our products and services.
SECTION 1 – ONLINE STORE TERMS
By using our site, you confirm that you are at least the age of majority in your state or province of residence, or you have provided consent for any minors under your care to use the site.
You agree not to use our products or services for any illegal or unauthorized purposes or to violate any laws in your jurisdiction.
Transmission of malicious code such as viruses or worms is strictly prohibited. Any breach of these Terms may result in immediate termination of your access.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
Non-credit card content you submit may be transmitted unencrypted over networks. Credit card details are always encrypted during transmission.
You agree not to reproduce, sell, exploit, or misuse any part of the Service without express written permission.
Headings are for convenience and do not affect interpretation.
SECTION 3 – ACCURACY, COMPLETENESS & TIMELINESS
We are not responsible for any inaccuracies or outdated information on our site. Information provided is for general use only. It is your responsibility to verify information before relying on it.
We may change content at any time, but are not obligated to update any information.
SECTION 4 – MODIFICATIONS TO SERVICE & PRICING
Product prices and services are subject to change without notice.
We may modify or discontinue the Service (or any part of it) at any time without liability to you or any third party.
SECTION 5 – PRODUCTS OR SERVICES
Some items may be available exclusively online and in limited quantities. Returns and exchanges are subject to our Returns Policy.
We aim to display product colors and images as accurately as possible but cannot guarantee display accuracy on your screen.
We reserve the right to limit or discontinue products and services and to reject or cancel any order at our discretion.
SECTION 6 – BILLING & ACCOUNT INFORMATION
We reserve the right to reject any order you place and may limit or cancel orders per person, household, or order.
You agree to provide current and accurate billing and account information and to promptly update any changes.
Please refer to our Returns Policy for more details.
SECTION 7 – OPTIONAL TOOLS
We may offer access to third-party tools without any warranties or guarantees. You use these tools at your own risk and should review the relevant third party’s terms and policies.
Future features or services added to our site will also be subject to these Terms.
SECTION 8 – THIRD-PARTY LINKS
Some content may link to third-party websites. We are not responsible for the content, policies, or practices of these external sites. Any issues related to third-party products should be addressed directly with them.
SECTION 9 – USER CONTENT & FEEDBACK
By submitting comments, feedback, or suggestions to us—solicited or not—you agree we may use them without restriction or compensation.
We may monitor or remove content we find unlawful, offensive, or in breach of these Terms.
You agree not to post content that violates any rights or includes malicious software. You are solely responsible for your posted content.
SECTION 10 – PERSONAL INFORMATION
Your submission of personal data is governed by our Privacy Policy.
SECTION 11 – ERRORS & OMISSIONS
Occasionally, information on our site may contain errors or omissions. We reserve the right to correct such issues and cancel or update orders accordingly.
We are not obligated to update information unless required by law.
SECTION 12 – PROHIBITED USES
You may not use our site for any unlawful or prohibited activities. This includes—but is not limited to—violations of laws, harassment, discrimination, malware distribution, data harvesting, spamming, or infringing intellectual property rights.
We may terminate your use of the Service if you violate these rules.
SECTION 13 – DISCLAIMERS & LIMITATION OF LIABILITY
We do not guarantee that the service will be error-free, uninterrupted, or secure.
Use of our site and products is at your own risk. Everything is provided “as is” without warranties, express or implied.
EcoTrend and its affiliates will not be liable for damages arising from the use of our service, including indirect or consequential losses, except where prohibited by law.
SECTION 14 – INDEMNITY
You agree to indemnify and hold EcoTrend and its affiliates harmless from any claims, damages, or legal fees arising from your breach of these Terms or violation of laws or third-party rights.
SECTION 15 – SEVERABILITY
If any part of these Terms is found to be unlawful or unenforceable, the remaining provisions will still apply.
SECTION 16 – TERMINATION
Either party may terminate these Terms at any time. You may stop using the site and notify us. We may also terminate access if you breach any Terms.
All obligations prior to termination will survive.
SECTION 17 – ENTIRE AGREEMENT
These Terms, along with any policies posted on our site, constitute the full agreement between you and EcoTrend and override any prior agreements or communications.
SECTION 18 – GOVERNING LAW
These Terms are governed by the laws of Victoria, Australia, and any disputes will be resolved under this jurisdiction.
SECTION 19 – CHANGES TO TERMS
We may revise these Terms at any time by posting updates on our website. Continued use of the site means you accept those changes.
SECTION 20 – CONTACT US
If you have any questions about these Terms of Service, you can contact us at:
📧 Email: hello@ecotrendimports.com.au
📞 Phone: 1300 137 854
📍 Mail:
EcoTrend Imports
Unit 13/44 Princes Hwy
Eumemmerring VIC 3177
Australia
